On October 4, 2021, WhatsApp, Facebook, Messenger, and Instagram suffered a shameful worldwide drop that affected millions of users around the world. Although the company founded by Mark Zuckerberg did not issue any statement at the beginning, as the whole matter was fixed, he did not hesitate to upload an official statement explaining the reasons for the failure, even apologizing to all those affected. What were your words? Here we will tell you.
“To all the people and businesses in the world who depend on us, we apologize for the inconvenience caused by today’s outages on our platforms. We are working as hard as we can to restore access and our systems are back and running ”, they affirm, emulating his first pronouncement on social networks.
“The underlying cause of this outage also impacted the many internal tools and systems we use in our day-to-day operations, complicating our attempts to quickly diagnose and resolve the problem,” they add. “Our engineering teams conclude that configuration changes to the backbone routers, which coordinate network traffic between our data centers, caused problems that disabled such communication. This disruption had a cascading effect on the way our data centers connect, forcing our platforms to stop. ”
“Our services are back up and running and we are working to get them back to full normal operations. We want to make it clear that, at this time, we believe the root cause of this outage was a misconfiguration change. We also have no evidence that the data of our users have been compromised as a result of these failures “, they point out in the statement of the social network.
Finally, Facebook again addressed the thousands of companies and millions of people who depend on its services and who saw their activities complicated by what happened. “People and businesses around the world trust us every day to stay connected. We understand the impact that outages like this have on people’s lives, and our responsibility to keep everyone informed about outages. We express our apologies towards all those who were affected. We are working to understand more about what happened today so that we can continue to make our infrastructure more resilient. ”
Mark Zuckerberg apologizes from his personal account after the fall of Facebook, WhatsApp, and Instagram
After the restoration of Facebook services, its founder and CEO, Mark Zuckerberg, decided to personally address the millions of users of his platform through his official account on social networks. The owner of the company apologized for the fall of WhatsApp and other apps. The message became trending in a matter of minutes.
“Facebook, Instagram, WhatsApp, and Messenger are coming back online now. Sorry for the interruption today. I know how much you depend on our services to stay connected with the people you love,” he wrote.
Users harshly criticized Mark Zuckerberg
During the time that Facebook, Instagram, and WhatsApp were down all over the world, thousands of users did not hesitate to express their claims on social networks and grabbing Mark Zuckerberg. The CEO of the social network was the target of the most cruel and ruthless memes. If you want to see a compilation of the best, do not hesitate to enter this note.
Mark Zuckerberg loses $ 5.9 billion due to blackout of three social networks
According to NetBlocks, an internet surveillance center that uses World Bank indicators, the blackout of three of the main social networks generated global losses of 161 million 422,838 dollars for every 60 minutes, and because the virtual incident lasted approximately seven hours, the figure rose to 1,129 million 956 thousand 864 dollars.
The collapse also carried over to stock markets like Wall Street where Facebook topped -4.89% to $ 326.23, the worst drop since 5% on November 9, 2020. While the adviser’s fortune delegate, Mark Zuckerberg, was reduced by about $ 5.9 billion.